HP Printer Says Offline Call Us +1 844-669-3399

HP Printer Says Offline Call Us +1 844-669-3399

HP Printer Offline comes when the HP printer loses communication from the computer system. The communication lost can be because of USB cables, wireless router or other hardware devices. No matter what thing has made HP printer offline, you just cannot print pages.

Irritating it is? But, you need to cool down because we are here to help you out. It does not matter from which background you are, what you actually do in your life, we can surely help you to fix your HP printer errors. In the article, I have specifically written about HP printer offline, it’s causes and its accurate fixes.

HP Printer Offline? What Actually It Is?

If your HP printer is showing “offline message”, it means that computer and the printer has not been connected to the network properly. Your HP printer is unable to communicate with the computer system.

Although, there could be a physical connection between the computer system and the HP printer, but if there is no network, we cannot get accurate results from HP printer. No matter how many printing requests you send from your computer system, if there is communication, you cannot any a single success. Therefore, for accurate printing, there has to be strong connection between the computer system and hardware printer.

What Are The Causes Of HP Printer Offline?

There are many causes that make HP printer to go to “Offline” from “Online”.

The first reason can be ink cartridges. For testing ink cartridges, you are required to print it on a piece of paper. If you don’t get anything, you need to check the USB cable connection.

For testing cable connection, you need to unplug the cable and pluck it back. At this point, you need to make sure that you have secured the cable.

By doing all these things, you can find out what exactly is the cause for the HP printer offline error.

How HP Printer Work Offline?

It is because of the hard-line connection with the computer that HP printer work offline. The hard-drive is responsible for communicating with the computer. However, printer does not contain a specific hard-drive that helps in printing. But, it print and scan documents with the help of a remote connection. The remote connection sends the document and make the reader to read and print it.

How To Know That HP Printer Is Offline?

If your HP printer has lost connection from the computer system, it will not print. Every time, you will give “print” command, it will show “offline”.

For Knowing whether HP printer is offline or online, you can follow these steps:

1. If you are using Windows XP or Windows 7, you need to click on the start button.
2. Then, you need to click on the “Control Panel” from the new window
3. Next, you are required to click on “Devices & Printers”.
4. Well, if you are using modern Day Windows, you need to click on “Start” and type “Devices & Printers”.

Once you have opened the “Devices and Printers” Windows, you need to select your specific HP printer”. From there, you can check whether HP printer is offline or online.

By clicking on the option, you can even change the status and get required results.

How Can We Fix HP Printer Offline Error In Windows 8?

If we compare different types of operating systems, we will find that windows operating system is more prone to offline error than mac operating system. It would be wrong to say that HP printer offline error occurs only in one stage.

But, there are several other things that lead to HP Printer Offline error:

1. HP Printer Is Unable To Process Command – In this, you fail to print pages and there occur an error in processing commands. You get this problem because of the network printer.

For fixing this printer offline error:

You can change printer properties:

1. Open Devices and Printers by selecting Control Panel from the start menu
2. Then, right click on your HP printer and select “Printer Properties”.
3. Now, open the Ports Tab. From different IP address, select the particular IP address of your HP printer. Then click on Button that says “Configure Port”
4. Finally, uncheck “SNMP Status Enabled” and save changes by clicking on OK.

• HP Printer Offline SNMP – SNMP is a port that sends messages in the form of protocol data units. Basically the devices that speak and understand SNMP use data units for communication between one another. Because of SNMP problem, there occurs HP printer offline error. Therefore, in order to prevent/fix issue, you are required to disable SNMP feature.
• HP Printer Is Neither Printing Nor Connecting – Many users face a very common problem that HP printer fail to work or respond. In this problem, HP printer loses the internet connection and communication with the computer system. In some cases, the HP printer gets started but after that get struck and fail to give any response.

In order to fix this problem, you need to change settings of your HP printer:

If you have the network printer, you can solve the problem just by rebooting it. Before rebooting, you need to make sure USB cables have been disconnected from the HP printer.

Well, if you are using Windows 8 computer system:

You need to open “Printers” Window by selecting Control Panel after finding out through the search option.

Then, check whether your selected HP printer is set as default printer

For doing this, you need to make a right click and choose “See what’s printing”.

Next, if you see any unfinished printing job requests, you need to remove them

Then, you are required to click on the window and uncheck the option that says “Use Printer Offline”

After this, you are required to check the printer and computer connection. If the connection is not strong, you should unplug your computer system and plug it again.

Next, you should restart your printer and the computer system

If you still face problems, you should reinstall drivers of your HP printer.

• HP Printer Unable To Ping – In some cases, the computer system fail to recognize the HP printer. Because of this thing, users don’t get better network connection and fail to connect with other users. In simple words, there comes a problem of pinging the own computer.

If you want to fix this issue, you should restart the spooler service of your HP printer. If normal rebooting process cannot solve the issue, you should

Open services.msc by pressing Windows Key + R key. Then, type “services.msc” in the popup window or run window appeared on the screen.

From the next window, you should click on “Printer Spooler service”

Then click on “restart” from the window appeared after the service window

If the problem still appears after restarting the system, you should repeat the process.

You need to repeat this process until the problem gets solved.

• Driver Issue – Sometimes, there also occur driver or software computability issues that HP printer fail to print pages. Then, for bringing the HP printer again to online, you should update or reinstall your HP drivers.

For fixing your HP printer drivers, you should

1. Open “Devices and Printers” after selecting “Control Panel” from the start menu.
2. Right click on your HP printer and remove it

Once you have successfully removed your HP printer, get the latest drivers from the internet or install them.

If you have some technical computer knowledge, you can manually install the drivers of your HP printer. Otherwise, you should choose the automatic option. For updating the HP drivers automatically, you need to download TweakBit Driver Updater.

Then, you should follow the specific instructions and install the software.

                             Once the Driver Updater installation is done, the software will scan all the drivers of your printer and will also tell which drivers are required to be updated.

After the scan is complete, you will get a window asking you to update drivers of your HP printer. Then, update drivers one by one or click on update all to update all the drivers at once.

You can also set an option for updating software or programs automatically.

For that, you need to open setting of your computer or press “Windows + I”

Next, select “Update & Security section”

From there, choose “Check for updates”

Then, you will see if any update is available or not. And from there, you can configure as to update the drivers of HP printer automatically.

Unfortunately, if you fail to fix HP printer offline error from above methods, you should add one more printer. Additional printer can be configured and installed by configuring ports from the printing properties.

Summing Up

HP Printer Offline is one of the most common errors faced by windows and mac users. HP printer goes to offline when it does not receive any connection from the computer. Wi-fi or internet connection problem is another common reason why HP printer goes offline.

If you want to fix HP printer offline issues, you first properly need to find out the exact reason. If you are unable to find out main problem of your own, you should hire a printer technology specialist. Once you have found the reason why your HP printer has achieved offline status, you can change your printer properties, restart the computer system, update printer drivers or add another printer (in order to fix the printing issue)

Therefore, follow the specific step for fixing the HP printer offline error.

HP Printer Says Offline Call Us +1 844-669-3399