HP Printer Offline 1-844-669-3399

HP Printer Offline 1-844-669-3399

When we say our HP Printer is Offline, we mean that printer has lost the connection. Although the printer is connected as well as operating, but it has lost communication with the computer. The word Offline depicts that printer has lost the ability to print. 

When you feel that your printer has lost communication with the computer, you can verify that following these steps:
  • In the Windows Computer, select Start
  • Then settings
  • Then Devices and finally select Printers and Scanners
  • By clicking here, you can if your printer is offline or not


Why My HP Printer Is Offline?

If there is a gap in network communication while using HP Printer? Are you facing problems while printing new pages? Is your HP printer not working properly?

You might be suffering from a common printer problem i.e. Printer In Offline Mode

It’s not only the windows users that face offline printer error but people with mac operating system also get stuck with this Printer Offline problem. 

Well, it’s the network connectivity that can make your HP Printer Offline. If your printer has lost wifi connection or LAN connection, it can go offline and stop printing. 

What Makes HP Printers To Go Offline?

In simple words, offline means “no internet connection”. If your computer system has lost internet connection, your HP printer can go offline. Just like other electronic devices, you need to troubleshoot or find out exact issue. And for that, 

You need to check whether your network has same IPs or operating on duplicate IPs

You need to check cables and other hardware material

You need to check general and advanced settings.

You may need to research on Internet for finding out exact issue.

Common Causes Of HP Printer Offline Error?

Well, network connectivity cannot be regarded as the only cause for displaying HP Printer Offline error. But, there also are some other reasons as why your HP printer has gone to offline mode. Following four are the most common activities that can make your HP printer Support achieve offline state.
  1. Missing Drivers – In your computer system, you need drivers for most of the tasks. Whether you want to play music or you want to operate internet, you need HP Printer drivers Support. Just like that, if your computer system is missing printing drivers or is using wrong printing drivers, you would not be able to print out pages. 
  2. Inefficiency Of Printer Pool Service – Basically, you require printer pool service for printing several pages. And if printer pool service is not available, you can never get accurate printing facility. 
  3. Firewall/Antivirus Defect – Virus or defects enter computer system very easily. Along with damaging softwares and applications, they also cause harm to the printing functionality.
  4. Network Connection – Network connection is the most important thing required for printing work. Slow wifi or internet connection can always provide you bad results in the printing work. Certainly, wifi connection (in the printer and computer system) need to be same in order to get proper results from the printer.
Therefore, you need to check these things and then take necessary steps for achieving accurate results. 

How To Make HP Printer Change From Offline To Online – Windows?

Windows users most commonly face the offline status error. Many times I have heard from users about “hp printer offline issue”. Because of this thing, many users waste their precious time and fail to complete their tasks. 

But, now there is no need to worry. Thanks to the new setting “print offline” started by Windows. With the help of this option, you can save the documents (you want to print) even when your printer is not connected to the computer. 

And, when you move back to online, the documents will directly be send to the Hewlett-Printer. But before changing the connection mode, you need to connect your printer with your computer system

Now you can follow these steps in order to make your HP printer go in online:
  1. Find Out Folder – From your computer system, you need to click “start” and then select “Devices and Printer Folder”
  2. Search For Manufacturer – Then, you are required to find out the manufacturer. If you are having Hewlett-Packard Printer, you only need to click on the icon. 
  3. Check The Printing Option – If you fail to find out the manufacturer name, you should click on the bottom near the manufacturer tag or “HP”. By clicking on “See What’s Printing Option”, you can find the printer status
  4. Change The Mode – Now, you are required to click on printer menu (from the popup window) and finally uncheck or deselect “Use Printer Offline”
Now, your printer will print quality pages for you.

How To Make HP Printer Change From Offline To Online – Mac?

               Fixing mac issues often require special care and handling. Also, you find more difficulties while fixing mac issues than issues faced while using windows. 

But, you don’t need to worry. You are at the right place. Here we will provide you simple steps or tips that can help you fix the HP printer offline error in the mac operating system. 

Below, I have shared one of the most common troubleshooting steps when fixing printer offline error:
  1. Check Internet Connection – Again, you first need to check the internet connection between your Mac and HP printer.
  2. Reset Printer – Then, you are required to reset your printer as by doing so you can fix most of the problems that comes from connectivity issue.
  3. Remove/Delete Unnecassary Printers – You should delete or remove other printers which are not been used by the computer system.
  4. Re-Install HP Printer – Here, you need to remove your Hewlett-Packard printer in the printer’s list and add again or re-install as a new printer by following these:
  • By hitting on ‘+’ icon, you can see a list of printers.
  • Next, click on “Add tab”
  • Once you have added your HP printer, you should select “Print Using” Option
  • Finally, you should select Air Print and you are good to go.
Now, you have brought your HP Printer back to online mode and you can get the necessary printing pages.

How HP Scan Doctor Helps in Fixing Offline Error Message?

HP Scan Doctor is a software used for checking the network connectivity. With the help of this software, you can solve several things such as 
  1. FireWall Issues
  2. Connectivity Issues
  3. Printer Offline
  4. Scan Error 
  5. And other printing jobs

How To Use HP Scan Doctor?

HP Print and Scan Doctor is open source tool for windows. Start using the tool with these steps:

Firstly turn on your printer and connect it to your computer

Next, download HP Print and Scan Doctor and install it on your computer system

Then, Open the software and hit on start option to view all the available printers. 

From the list, select your printer and configure the printing options by clicking on Next

However if you fail to see your printer, you should select your connection type and then choose one from “Fix Printing” or “Fix Scanning”.

Again, you would be asked to install the new printer software. Go on and choose next and finish the installation

If you follow the above steps, you can fix the HP printer offline error and get necessary prints.

Other Necessary Tips For Fixing HP Printer Offline Error:
  1. Use Support Number – U.S customers can directly call on toll free number - +1-844-669-3399 or +1-888-877-0901 and get assistance while fixing HP printer offline error
  2. Reboot Printer Or Computer System – Many times you can fix some hardware/software issues by restarting them
  3. Check the Port – You should check whether your printer is connected to right port and getting necessary internet connection
  4. Check Internet Connection and Printer Status – You should cross verify the wireless connection as well as the printer status
  5. Change the printer settings – If you have enough hardware knowledge, you should try to alter the printer settings on your own
  6. Take Backup – Before changing hardware configuration, you need to take backup of all your necessary data as this can help you to save and maintain your records
  7. Update Your Printer Drivers – You need to make a habit of updating your printer drivers on a regular basis
  8. Reboot Print Spooler – Print spooler is a wonderful tool that is responsible for all types of printing jobs. If your print spooler is not working properly, you should restart it.
  9. Verify Internet Connection – You need to verify wireless connection on a regular basis. 
  10. Get a Secondary Printer – There are several ways in which you add a secondary printer. According to your choice, select the specific printer and improve your performance
Wrapping Up

HP Printer Offline Windows 10 is a very common problem these days. Earlier faced in windows, now this error can also be experienced in MAC operating systems. Certainly, it is very difficult to stuck with the printing problem and trying out several strategies. But, now solving printer offline error is not a big deal.

You can directly call on some toll-free numbers or use specific software for troubleshooting printing problems. One of the easiest solutions of HP Printer Offline Error is to use an additional printer.  

Therefore, follow specific steps and get rid of HP printer offline status and perform all your printing jobs

All the very best

HP Printer Offline 1-844-669-3399


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